Monday, June 27, 2011

End of a Busy Monday

I'm all tucked up in bed getting ready to turn out the lights. First things this morning I had a doctor's appointment with my new, old doctor. I used this doctor back in 2005 and had to change after a year or so because she wasn't on the new insurance. She is not and I immediately got in to see here. I go back in a month after she's reviewed my files and see what she wants to do for labs to get caught up. She want to review the last years lab work and tests.

I had lunch after this and went in to work at 1 p.m. and was so busy dealing with computer problems and records that I needed to process. One client called my boss and said I'd treated him differently than I had the white people.... that I had not given him as much time as I did the white folks.

Half my co-workers are black, as is my boss. You'd think my racism would have surfaced after 13 years. My boss told the guy that he worked well with me but he'd pass along his concerns. He did in an email to me. My opinion was that he thought he'd get special treatment if he used the race card. I told my boss that because the man had made the complaint I'd no longer discuss anything with him alone and all phone calls would be witnessed and he'd have to appoint the person to be the witness since I didn't want the man saying I'd chosen a white person over a black. I then made a call to the man with a black co-worker present and told him that all further contact would be witnessed. He never even acknowledged that he's made the complaint!

I had to call his landlord who is another black co-worker and told her about the problem I was having and to give her details she needed on his file. She laughed and said, "I guess I must be white!" She is a big girl and every time she sees me she hugs me.

There is a saying in the department. "Don't tic off the case manager." Every one I know tries very hard to assist clients with problems but when you get a client who lies on you just to get special treatment, you just lost your advocate. We do not attempt to get even. We don't have to. We all know that at some point that particular client is going to be in trouble with their housing. We'll be waiting.

When the day ended in a flurry, I came home to spend the evening with Dave, Becca, and Sarah. It was nice. They had not been over in awhile and I enjoyed it. I ironed the fabric for the next round of sewing.

Now, it is time for beddie-bye. I'm tired and my back is not happy for being here. Hope you all are doing well. I have posted the link to my sewing blog. I have, at this point, only posted what is currently posted here so it won't be new stuff. But I'm looking forward to putting up some other things as I do them. I just counted and with the multiply blog, I have 9 blogs but only about 4 are open and active. Still, it is a lot. I wonder if this means I'm published?




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