Our office switchboard is very busy . Not only do they answer the phone and transfer calls for 14 people, they greet every visitor and answer questions/ They also insure that each person gets the correct paperwork or receipts paperwork they are turning in. They don't have headsets and we have six lines that can ring all at once. So, waiting on a client and having to answer the phone can get a bit overwhelming.
Today, Nancy, one of the receptionists had a man she was helping at the front desk with paperwork. The phone rang and she said, "Good morning, Leased Housing. May I help you?"
The man she was helping looked at her strangly and said, "Don't you have to pick it up first?"
I asked what happened after that but she was laughing hysterically and couldn't tell me.
You never know what will happen in Section 8.
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